Privacy Notice

This Privacy Notice explains how Veinova Diagnostics collects, uses, and protects your information.

Last Updated: May 2026

Veinova Diagnostics (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information and Protected Health Information (“PHI”). This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you use our website, schedule a service, or receive mobile phlebotomy or diagnostic collection services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Home, office, or facility address

  • Appointment details

Protected Health Information (PHI)

  • Lab requisitions

  • Test orders from your physician

  • Specimen collection details

  • Information required for proper identification and processing of your sample

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and analytics data (via Squarespace)

2. How We Use Your Information

We use your information to:

  • Provide mobile phlebotomy and specimen collection services

  • Communicate about appointments

  • Deliver samples to your designated laboratory

  • Coordinate with your physician or healthcare provider

  • Maintain accurate records for compliance and service quality

  • Improve our website and user experience

We do not sell your information.

3. HIPAA Compliance

Veinova Diagnostics is fully HIPAA‑compliant. All PHI is handled, transmitted, and stored in accordance with federal privacy and security regulations.

We implement:

  • Secure, encrypted communication

  • Restricted access to PHI

  • Confidential specimen handling

  • Verified chain‑of‑custody procedures

  • Staff training in HIPAA and patient privacy

4. How We Share Information

We may share your information only with:

  • Your designated laboratory

  • Your ordering physician or healthcare provider

  • Authorized medical partners involved in your care

  • Service providers who support our operations (e.g., secure scheduling tools)

We do not share information for marketing purposes.

5. Your Rights

You have the right to:

  • Request access to your information

  • Request corrections

  • Request restrictions on certain uses

  • Request that we communicate with you in a specific way

  • Request deletion of non‑medical personal information

  • File a complaint regarding privacy practices

To exercise these rights, contact: veinovadx@gmail.com

6. Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

  • Encrypted devices

  • Secure transport of specimens

  • Limited access to PHI

  • Secure communication channels

7. Cookies & Website Tracking

Our website uses cookies and analytics tools provided by Squarespace to improve performance and user experience. You may manage cookie preferences through your browser settings.

8. Contact Us

For questions about this Privacy Notice or your information, contact:

Veinova Diagnostics Email: veinovadx@gmail.com Phone: 551‑289‑8300